Parker & Hyde is interested in establishing business relationships with retailers who stock products. Therefore, we require that customers only feature products on their websites that they have in stock, ready to ship to their customers. Once the product is out of stock it should be marked as sold out and/or removed from the site.

Images

All Parker & Hyde images, logos and photography are the exclusive property of Parker & Hyde, LLC. Image usage and reproduction requires written permission and is conditional on the approval of medium and specific use. Images from Parker & Hyde are available upon request by contacting hello@parkerhyde.com

Lead times

While we are happy to work with you to get your shipment out by a certain date, our lead times are not guaranteed. Once an order is confirmed, in-stock items usually ship in 1-2 weeks. Out of stock or backordered items usually ship in 6-8 weeks. If timing is critical, please submit your order at least two months before your need-by date. Lead times after tradeshows are 4-8 weeks. 

Cancellation

We reserve the right to cancel an order for any reason, including but not limited to a poor fit with Parker & Hyde’s brand image, failure to pay after repeated attempts to contact the buyer, and/or proximity to another wholesale account.

Payment

We accept payment by company check, wire transfer, Paypal and the following credit cards: Visa, Mastercard, Discover and American Express. Wire transfers have an additional $35 surcharge. Returned checks are subject to a $25.00 processing fee.

Terms

All items are charged up front unless otherwise agreed upon. Net 30 terms will only be offered upon approval to customers who have submitted satisfactory credit references and who have placed a minimum of 6 orders. Net 30 terms may be revoked after multiple late payments.

Shipping

We ship by UPS Ground for all domestic orders.